Demand on supermarkets is continuing to increase with more people now trying to opt for home delivery slots in a bid to avoid queues.
Updated Mar 16th 2020, 10:55 PM SUPERMARKET CHAINS LIDL and Tesco will be implementing priority shopping hours for elderly people, over 65s and family carers. From tomorrow, priority shopping will. Tesco is the first retailer to implement such an initiative, with deliveries set to operate across the country six days a week from 3pm-7pm Monday-Saturday subject to a minimum spend of €50. Big brands such as Sainsbury's, Morrisons and Tesco's have since opened up priority delivery slots, reports KentLive. Here's what each supermarket is doing to ensure elderly and vulnerable. How to get a Tesco online delivery slot for a vulnerable person. We reveal the steps you need to take to book a food shopping delivery, plus a phone number to call for help and store opening hours.
However, many retailers have said delivery slots should be left for elderly or vulnerable customers and if people are able to safely visit stores they should do so instead.
At the start of the country-wide lockdown, the Government identified around one million people who were classed as 'high risk' and told them to isolate for 12 weeks.
It includes those who have had transplants, cancer patients and others suffering from severe asthma.
Big brands such as Sainsbury's, Morrisons and Tesco's have since opened up priority delivery slots, reports KentLive.
Here's what each supermarket is doing to ensure elderly and vulnerable customers can secure a delivery slot.
Tesco claims it is reserving 'hundreds of thousands of home delivery slots a week' for the most vulnerable customers.
A spokesman said it has already started getting in touch with those people to let them know.
Slot timings are not guaranteed, with shopping turning up anytime from 10am to 6pm or 2pm to 10pm.
Delivery drivers will send a text with a one hour window on the day.
Tesco said it cannot guarantee a slot will be available, but will try to 'do its best.'
The spokesperson added: 'If you can safely shop in-store, please think before you click, so we can help those that need it most.'
Those who need their shopping delivered because they cannot go into the store can call 0800 917 7359.
Morrisons has introduced a Doorstep Delivery service which tries to get essential produce to the door of the elderly and vulnerable residents.
There are some restrictions in place over what can be bought, with Morrisons specifically giving a list of essentials that can only be ordered through this option.
They include items from milk, butter and cheese to a choice of two ready meals, fruit, vegetables, meat, fish and household items such as toilet roll and fabric conditioner.
Those wanting to use the delivery service must live within 10 miles of a Morrisons store and there is a limit of three per item.
No cash on delivery is accepted, with chip and pin available, or contactless.
Call 0345 611 6111 and select option 5 to place an order.
The government is still helping Sainsbury's prioritise who is the most vulnerable in the community.
A spokesman said: 'We know there’s still work to do, and we’ve recognised the need for the government to help us prioritise the most vulnerable.
'That’s why going forward, they will identify customers who they consider the most vulnerable, and we’ll give those people priority access to home delivery slots.'
It says those who received a letter from the NHS and registered on gov.uk as extremely vulnerable to coronavirus will have their details shared with Sainsbury's.
The store will has started contacting people via email.
Asda has acknowledged government help and says help will be given where no one else is available to do their shopping for them.
Delivery slots have also been increased from 450,000 a week to 700,000.
A spokesman said.'We have only been provided information on customers who meet both criteria, and we can only contact people on this list who are existing Asda customers.'
Those with online accounts are urged to ensure their details match those given to the government so the store can easily identify the vulnerable.
People who are eligible, but do not have an Asda account, are asked to see if someone else in the household does.
If they do, ask if they can change the name, phone number and address to match the government supplied details.